Privacy Policy

Here is an overview what's public and what's private when using FWD:labs as a web service provider

This is the Web Site of FWD:labs. Our postal address is FWDLABS, PO BOX 9722, NORTH HOLLYWOOD, CA 91609. We can be reached via e-mail at or you can reach us by telephone at 716-FWD-LABS (716-393-5227).

This Policy is effective on February 25, 2017.

Collected Information

  • For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
  • We collect aggregate and user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as preferences, survey information and/or site registration.
  • The information we collect is used:
    • to improve the content of our Web page,
    • to customize the content and/or layout of our page for each individual visitor,
    • to notify visitors about updates to our Web site, by us to contact consumers for marketing purposes,
    • disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws, or to protect against misuse or unauthorized use of our Web site, and
    • to a successor entity in connection with a corporate merger, consolidation, sale of assets, or other corporate change respecting the Web site.
  • With respect to cookies, we use cookies:
    • to store visitors preferences,
    • to record session information, such as items that consumers add to their shopping cart,
    • to record past activity at a site in order to provide better service when visitors return to our site, and
    • to customize Web page content on visitors' browser type or other information that the visitor sends.

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  • If you do not want to receive e-mail from us in the future, please let us know by visiting the following URL ( and telling us that you do not want to receive e-mail from FWD:labs.
  • We do not share the e-mail addresses of those who access our site to other organizations. This includes our customer e-mail list.
  • Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
  • We do not partner with or have special relationships with any ad service companies.

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  • From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future:
    • We will post the policy changes on our Web Site to notify you of these changes and
    • We will use for these new purposes only date collected from the time of the policy change forward.
  • If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by: sending us e-mail at the top address.
  • Upon request we provide site visitors with access to:
    • unique identifier information (e.g., customer number or password) that we maintain about them,
    • contact information (e.g., name, address, phone number) that we maintain about them.
  • Upon request we offer visitors the ability to have inaccuracies corrected in contact information.

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  • When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors through a "lock" icon on the bottom of your browser. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

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  • If you feel that this site is not following its stated information policy, you may contact us at:

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