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How can I setup my G Suite e-mail on my phone?

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To sync your e-mail — and, optionally, calendar and contacts — with your G Suite account (peviously "Google Apps for Business" and "Google Apps for My Domain"), following these steps:

AndroidiPhone with iOS 10 or greateriPhone with iOS 9iPhone with iOS 8 and earlier

Android

  • Navigate to your device's Settings app
  • Under "Applications," find the "@" icon for Email and select it
  • Select "Other" from the choices or use the Gmail app
  • If Gmail ...
    • Enter your G Suite username and password; make sure you use your entire e-mail address, like username@domain.com
  • If "Other" ... note that this doesn't work as consistently
    • You can enable or disable e-mail to access your contacts: that's optional
    • You may have a screen overlay permission screen: also optional
    • Next to "Configure Now," enter your G Suite username and password; make sure you use your entire e-mail address, like username@domain.com
    • Select IMAP
    • Change port to 465 to enable SSL
    • When complete, you should see "account sign-in successful."
    • Finally, choose which services you want to sync to your device.
  • To send/receive e-mail, navigate to "Applications" and, alongside calendar, camera, and so on, there's a Gmail icon
  • If you need more help, see Google's support articles here or here.

iPhone with iOS 11 or greater

  • Select "Settings"
  • Select "Accounts & Passwords"
  • Select "Add Account"
  • Select "Google"
  • Sign in with your Google / G Suite account

iPhone with iOS 10

  • Select "Settings"
  • Select "Mail"
  • Select "Accounts"
  • Select "Add Account"
  • Select "Google"
  • Sign in with your Google / G Suite account
  • Enter all the relevant specifics:
    • For e-mail, use your full e-mail address, e.g. you@yourdomain.com
    • For password, use your password
    • For the name field, use whatever you'd like such as your name or business name
    • For description, consider repeating your full e-mail address, especially if you have more than one account on your phone, e.g. you@yourdomain.com

iPhone with iOS 9

  • Go to the Settings app
  • Select "Mail, Contacts, Calendars"
  • Select "Add Account..."
  • Select "Gmail"
  • Enter specifics for your account:
    • For the name field, "[Your Name]"
    • For address, "[you]@[yourdomain.com]"
    • For password, "[Your Password]"
    • For description, consider "[you]@[yourdomain.com]"

iPhone with iOS 8 and earlier

With your e-mail addresses — [you]@[yourdomain.com], where [you] is your preferred username and [yourdomain.com] is your domain name — here's how to send and receive messages on your iPhone:

  • If you haven't turned on IMAP, login to the webmail address (e.g. http://mail.google.com/hosted/ [your domain here, e.g. fwdlabs.com ]/), click on "Settings," and turn IMAP on
  • Go to the Settings icon on your iPhone
  • Select "Mail, Contacts, Calendars"
  • Select "Add Account..."
  • Select "Other"
  • Select "Add Mail Account"
  • Enter specifics for your account:
    • For the name field, "[Your Name]"
    • For address, "[you]@[yourdomain.com]"
    • For password, "[Your Password]"
    • For description, consider "[you]@[yourdomain.com]"
  • On the "New Account" page, enter these specifics:
    • For the incoming mail server host name, "imap.gmail.com"
    • For the user name, "[you]@[yourdomain.com]"
    • For password, "[Your Password]"
  • On that same page, enter these specifics:
    • For the outgoing mail server host name, "smtp.gmail.com"
    • For the user name, "[you]@[yourdomain.com]"
    • For password, "[Your Password]"
  • Click the iPhone's home button
    • Select the "Mail" app
    • Select account, "[you]@[yourdomain.com]"
    • Select "Inbox"
    • Try sending yourself a message to get a hang of it

Optionally, you can also turn on "use SSL" and the SMTP server port can be changed to 465. For more information, see the official guide for the steps above:

Category

E-mail

Difficulty

Easy

Updated

updated 1 month ago

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2018-07-27

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