General

What is FWD:labs?

See our About FWD:labs page for information on our web app, community, and team.

How can I sign up?

See our Pricing & Sign Up page for information on our personal, project, and company accounts.

How do I add a project?

1. Login
2. On your "Dashboard," you can choose one of three ways: click "Your Portfolio," "Edit" beside your dashboard portfolio, or "Portfolio"
3. On the "Your Portfolio" page, click "Add Project" at the top
4. Type the project name and select the project type (Film, Web, or Design)
5. Project is now added, but could be improved with value-added content:
   
   • Add a Summary.
   • Keep the Status up to date.
   • Toggle Visibility from Private to Public.
   • Include the numbers: length/page count and date.
   • Add a link, starting with "http://"
6. On the project edit page, click "Save" to confirm changes.
7. To return here, view "Your Best Work," find the project row, and click "Edit."

How do I change my password?

1. Login
2. Select "Account" from the top right menu
3. Select "Change Password"
4. Enter a new password twice. For your benefit, you'll be shown an indicator of how secure your password appears.
5. Click "Save"

What if someone has the same name as me?

With few exceptions, it's a first-come, first-served basis just like buying domain names.

I'm getting an error uploading my files.

We accept PDF and JPG uploads. Filenames must be alphanumeric, but underscores and dashes are cool.