FWD:labs Help & Support

Add your best work in 60 seconds:

1. Login
2. On your "Dashboard," you can choose one of three ways: click "Your Portfolio," "Edit" beside your dashboard portfolio, or "Portfolio"
3. On the "Your Portfolio" page, click "Add Project" at the top
4. Type the project name and select the project type (Film, Web, or Design)
5. Project is now added, but could be improved with value-added content:
   
   • Add a Summary.
   • Keep the Status up to date.
   • Toggle Visibility from Private to Public.
   • Include the numbers: length/page count and date.
   • Add a link, starting with "http://"
6. On the project edit page, click "Save" to confirm changes.
7. To return here, view "Your Best Work," find the project row, and click "Edit."

Just as how only one person can have TheirName.com, FWD:labs offers real-name friendly URLs (i.e. fwdlabs.com/artist/george-washington/) on a first-come, first-served basis. You can either use a different spelling or abbreviation of your name, fall back on the default username URL (i.e. fwdlabs.com/user/georgewashington/), or attach your account here to a domain name you own (i.e. georgewashington.com).

FWD:labs does not provide bulk hosting. You can use online services such as:

• DropSend
• BoxCloud
• YouSendIt
• MediaFire

If the error is about the filename having "invalid characters," check and see if it's alphanumeric, void of extra spaces, and not including the ".jpg" or ".pdf" suffix. Aside from choosing a file to upload and pressing submit, the rest of the form is optional.

If the error is about your file, make sure it's a JPG or PDF file. Subscribers can also upload other media files like MOV.